Prioritizing Customer Satisfaction
Customer experience is always our top priority. We are constantly seeking ways to make the car-buying and car maintenance process easier and more enjoyable. From physical improvements to process changes to enhance our excellent customer service, here are a few ways we are working to make your Experience Better at BK Ford.
Upgrading our Collision Center
Our new collision center office is designed to provide a more comfortable and welcoming environment for our customers. It features comfortable seating, complimentary refreshments, and a clean and inviting atmosphere. We believe that creating a warm and inviting environment helps reduce the stress that often comes when dealing with collision repairs. Our goal is to make your experience better with our new office.
The Largest Showroom in Texas
Our upgraded showroom features a state of the art garage door, which provides a more spacious and welcoming entrance. We have also added a kids playhouse and delivery bays to make the experience more family-friendly. These upgrades not only make the space more visually appealing but also create a more efficient and convenient process for our customers. Experience better by taking delivery of your new vehicle in comfort of our air conditioned showroom.
Expanding our Parking Lot
We have expanded and enhanced our parking lot to provide more spaces to park cars that are in need of repair. This will not only make it easier for customers to find a parking space but also ensures that we can accommodate more cars and provide faster service.
Why We Continue to Improve
At our dealership, we believe that the customer experience is paramount. We understand that car-buying and repairs can be stressful and we strive to make the process as smooth and stress-free as possible. By continuously seeking ways to improve the experience, we hope to create a loyal customer base and provide the highest level of service possible.
Questions
At Bird Kultgen, we’re committed to to making your dealership experience better. If you’re in need of a new/used vehicle, vehicle repairs, maintenance, or parts don’t hesitate to reach out to us at BK Ford. Let our team of professionals help you experience better!
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