Blog / Bird-Kultgen Ford Service

Essential Workers get The Works® Free, a $55 value

2020-BK_Essential workers

At Bird-Kultgen, we understand the struggle many of you have been facing in the wake of the pandemic. We have been struggling along with you; exhausted from working and juggling children, going into work scared but grateful, fearing for your families safety but missing your friends, worried about your finances, the economy, the future and so much more. Unfortunately, we do not have a crystal ball or a vaccine, but we would like to help.

It is our absolute pleasure to show thanks to all Essential Workers through a new program from Ford. Essential Workers can get "The Works" service package free by enrolling now through June 30th. With The Works, you will get everything you need to maintain the performance of your vehicle including an oil change, tire rotation and pressure check, brake inspection, vehicle inspection, fluid top-off, battery test, filter check, plus a belts and hoses check.

To claim the rewards of this program, eligible customers need to complete two easy steps:
  1. Enroll in the FordPass Rewards Program here.
  2. Submit your essential worker claim. Just provide verification of essential status. Eligible customers will receive enough points to their account to cover the cost of one “The Works” package, the points may be redeemed later.

If you're not enrolled in FordPass Rewards, registration is easy and does not require owning a Ford. Simply visit this page and fill out the form. Soon, you'll be earning points for things you do every day.

Learn more about FordPass Rewards below:

To be eligible, customers must provide verification of employment such as a badge, pay stub, name tag, business card, an official letter stating essential worker status, or another form of verification that will align with a qualifying job category. Complete details on claiming here.

If you have any questions at all about this program, FordPass Rewards, The Works service package, or anything else, please do not hesitate to Contact Us. Again, we extend our sincerest gratitude to all essential workers. Thank you for all that you do!
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Benefits of Getting Your Ford Truck Serviced At A Dealership

SCHEDULE SERVICE Owning a car comes with responsibilities, chief among them being regular maintenance. It's an essential part of ensuring the longevity and performance of any vehicle. Whether it's the engine, brakes, or transmission, every component in a truck deserves expert care and attention. Since warranty work is conducted exclusively at the dealership, routine servicing should also be done by a certified Ford dealership like ours. By adhering to regular maintenance schedules, Ford drivers keep their trucks in prime running condition and prevent costly repairs down the road. At our dealership, we understand the unique needs of Ford trucks and are committed to ensuring they operate at peak performance. Let's explore the unparalleled advantages of choosing our dealership for Ford truck servicing needs. Schedule a service appointment or give us a call at 254-633-3006 today! Contact Us Today! Call Us Today! more Ford-Certified Technicians Our dealership boasts a roster of Ford-certified technicians, a testament to our commitment to excellence. But what exactly sets our technicians apart? Let's delve into the unique advantages we bring to customers' truck maintenance. Expertise and Training Our Ford-certified technicians have undergone extensive training directly from Ford, equipping them with the knowledge and expertise necessary to handle the specific features and systems of Ford vehicles. While independent repair shops may have general automotive knowledge, they may need more specialized training to diagnose and repair Ford trucks properly. At our dealership, customers can enjoy peace of mind knowing that our technicians work with Ford vehicles daily and are well versed in the intricacies of these specific models. Access to Technical Resources Ford releases technical service bulletins and vehicle updates daily. Our certified technicians have direct access to these resources, ensuring they're always equipped with the latest information and techniques to diagnose and repair vehicles accurately. This direct connection also means we can obtain necessary parts or tools quickly, reducing downtime and getting drivers back on the road sooner. Genuine Ford Parts and Accessories When it comes to maintaining a Ford vehicle's performance and longevity, the key lies in using genuine Ford parts and accessories. They ensure a perfect fit and seamless integration with the existing components due to their compliance with the original specs set by Ford engineers. Using aftermarket parts, while an attractive option due to their lower price points, could compromise the vehicle's performance due to poor fit or quality. Let's take a closer look at the advantages of using genuine Ford parts and accessories for a truck's repairs: Quality Assurance One of the main benefits of using genuine Ford parts and accessories is quality assurance. These parts are designed, tested, and manufactured according to Ford's exacting standards to ensure optimal performance and longevity. From critical engine components to small parts like filters and belts, each part is engineered to work seamlessly with the existing components of a Ford vehicle, providing a level of reliability and performance that aftermarket parts cannot match. Warranty Coverage If any issues arise with a genuine Ford part, it will be covered by the dealership's warranty, providing customers with additional financial protection and peace of mind. Conversely, aftermarket parts may not come with such guarantees, leaving Ford owners responsible for any potential future repairs or replacements. Advanced Diagnostic Equipment and Technology In today's technologically advanced world, automotive diagnostics have moved far beyond the traditional method of trial and error. Our dealership is outfitted with cutting-edge diagnostic equipment, signifying our commitment to offering the highest level of service for all Ford trucks. Precision Diagnostics Our dealership's advanced diagnostic equipment is truly top-tier, designed to deliver precise, comprehensive, and efficient analysis of Ford truck systems. This equipment allows us to identify and diagnose potential issues with incredible accuracy, ensuring we can address problems directly at their source. From state-of-the-art wheel-alignment systems to the latest in engine diagnostics and everything in between, we have the tools to keep our clients' Ford trucks running at their best. Quick Turnaround One of the key benefits of our dealership's advanced diagnostic equipment is the significant reduction in troubleshooting time. In the past, identifying the root cause of a vehicle issue could be a time-consuming process of elimination. Today, our cutting-edge diagnostic tools can quickly pinpoint the exact problem, whether it's a mechanical issue, an electrical fault, or a software glitch. Convenience and Customer Experience Our Ford-authorized dealership strives not only to provide top-notch service for all trucks but also to ensure a seamless and convenient experience for Ford drivers. Service Scheduling Recognizing the importance of our customers' time, we offer the convenience of scheduling services online or via phone. This easy-to-use system allows individuals to choose appointment times that best fit their daily routine, minimizing disruptions to their schedules. We aim to provide a hassle-free service scheduling experience, ensuring the most efficient visit possible. Customer Assurance At our Ford-authorized dealership in Waco, Texas, we're deeply committed to ensuring the utmost satisfaction with our services. We understand the importance of Ford trucks to their owner's daily life, and we strive to provide the highest level of care to keep them running optimally. Service Guarantees We stand firmly behind the quality of our service and parts. As such, we offer a comprehensive service guarantee on all work performed at our dealership. Should there be any unforeseen issue with the repairs or services done on a vehicle, we pledge to rectify the situation promptly, at no additional cost. Transparent Communication Trust and transparency form the cornerstone of our customer service approach. We believe in clear, honest, and open communication throughout the service process. From the moment a vehicle is brought in, we provide detailed explanations of the necessary repairs, the associated costs, and realistic timelines for completion. All this will be communicated before any work is done, ensuring the customer has all the information they need to make an informed decision. Does Your Truck Need Service? Stop by Bird Kultgen Ford or schedule a service appointment to get your truck in fast. Our team of experts will have your truck running like new in no time.

F-150 Lightning Charging

Electric Vehicle Maintenance

Cost Effective & EcoConscious Transitioning from conventional gas-powered vehicles to electric vehicles brings more than just environmental benefits; it offers a refreshing take on vehicle maintenance. Unlike the laundry list of tasks needed to keep traditional cars running smoothly, electric vehicles (EVs) offer a simplified and cost-effective maintenance experience. General Upkeep for your EV Gone are the days of frequent oil changes, spark plug replacements, and complex transmission servicing. EVs eliminate many components that require attention, making maintenance more straightforward. Regular check-ups for tire pressure, tire wear, and simple cabin comforts like air filters and wiper blades ensure an enjoyable driving experience. Less Frequent Maintenance Follow the maintenance milestones to keep your electric vehicle running smoothly: Every 30 days - Check tire pressure and wear, and top off windshield washer fluid. Every 7,500 miles - Rotate tires, inspect brakes, steering, suspension, and chassis for wear, and lubricate struts. Every 15,000 miles- Replace windshield wiper blades and cabin air filter (weather conditions will affect this) At 75,000 miles - Replace suspension struts and service coolant circuits to ensure optimal performance and longevity. Questions? When it's time for your EV's maintenance, rest assured that the certified technicians at Bird Kultgen Ford can expertly handle all necessary services. Embrace the simplicity of electric vehicle maintenance, and drive into a cleaner and more efficient automotive future. For more information visit BK Ford today!

Driving in Ice

Advice for Driving in Freezing Temperatures

The temperatures are dropping in Central Texas, with an expected record low of – 1 in Waco on Sunday. Unfortunately, this weather is expected to last much longer than us native Texans are accustomed and hiding indoors may not be the solution all week. If you have special Valentine’s plans this weekend or simply need to get to work and the grocery store here is some advice from our experts. more Jon Taft, Service Advisor Manager, says, “Make sure you do a thorough vehicle inspection before taking off on the road, cold temperatures can magnify existing problems.” Vehicle Inspection Tips: Allow your car a little more time to warm up so that oil in the transmission and engine can circulate and get warm (always make sure your garage door is open prior to starting your vehicle). Ensure you have good tread on your tires, we r ecommend replacing tires with a tread less then 3/32 of an inch. ( An easy gage is to use a penny, place a penny headfirst into several tread grooves across the tire, if you can see Lincoln's head your tires are too worn. Double check you r tire pressure; low tires can cause you to slide on the road. Clear all windows, mirrors and cameras of ice or debris to allow for an unobstructed view (frozen sensors on your vehicle will continue to alert you if not cleared). Check your wiper blades, if they were used to clear ice previously the blades or motor may need to be replaced. Cold weather can also make the blades brittle and more likely to crack. Never spray your vehicle with water to clear ice, this will only cause more problems. (We highly recommend investing in a scrapper, but you can also use a credit card, spatula or even a baseball cap in a pinch). Robert Chollett, Quick Lane Service Manager, sa id, “Most modern vehicles are fully equipped to handle cold weather, but it is always good to double check your battery and coolant. A low battery may have difficulty starting in cold weather.” If you have any questions or want a th o rough vehicle inspection you can always stop by our Quick Lane and our team will be glad to help, make sure your vehicle is running safely for all weather. Vice President, Claire Kultgen reminds, “It’s always best to double your travel time when traveling in inclement weather, go slow and pay attention to weather warnings and watches.” If you have any questions re garding your vehicle, please give us a call. Please stay safe and warm this winter.