The Bird Kultgen Brand Story: Part 3

by Claire Kultgen

In the third and final installment of this blog series featuring the history of Bird Kultgen Ford, we’d like to talk about how Claire, daughter of Peter Kultgen and great grand-daughter to Jack Kultgen, continues a legacy of service to the community as the fourth generation of family leadership.

““I didn’t want anything to do with the car business. I didn’t get it. I thought it seemed kind of boring,” said Claire.

Growing up, Claire had wanted to be a pilot and see the world. After graduating from Baylor, she moved to Washington DC to fly small aircraft. To make ends meet, she also worked at an aviation nonprofit, and as time passed, she fell more in love with the fulfilling work the nonprofit did. Claire learned she enjoyed being able to serve people in need.

The opportunity arose for her to work at the dealership, and while at first she was unsure of how her desire to serve and connect with people would fit into a role in the automotive industry, she soon realized it would provide more outlets than she once thought.

“I thought I would always work in aviation, but I realized car dealerships help the community. I started to see, if you’re a good employer, the benefits that it can also have on your employees and their families.”

And she is profoundly glad that she came back. “I feel like God is using me here, professionally and personally.”

As vice president of Bird Kultgen Ford, Claire is able to interact with a diverse network of people from a wide range of backgrounds. She is able to listen and advise them, learn from them, and serve them as a pillar in the community.  She’s able to work with Bird Kultgen employees to make sure customers are always treated fairly, improve upon processes, solve complex problems, and push Bird Kultgen Ford to perform at it’s highest standards.

“We make sure you get the right car for you . . . we don’t recommend what you don’t need. We are a good place to do business. We always make things right and if something’s not right, we try to make it right,” she said.

She continues to run the dealership with the same core values and dedication to service as her father and great-grandfather. At Bird-Kultgen Ford, we don’t sell you the car we want to sell you, we sell you the car you need.  Just as her father before her, she ensures that Bird-Kultgen Ford is truly the place you want to do business.

If you need a vehicle or auto service, stop by and see the special way we treat our customers every day. Although this finishes our three-part blog series, our story is not done. We are looking forward to continuing serving you and the rest of the Waco community. If you have any questions, feel free to give us a call or stop on by the dealership. We look forward to helping you!

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