Jack Palmer


Parts Salesman

Jack has been with Bird-Kultgen since 1972. Originally he unloaded our freight truck deliveries, but has spent the rest of his career working the front parts counter taking good care of our customers. If you are looking for a random part, Jack is your man.

Melvin Coleman


Collision Repair Center Assistant Manager

Melvin joined our team back in 1973. After serving as a technician for 9 years he became our assistant body shop manager.

Peter Kultgen



Peter took the helm from his grandfather in 1986. His passion is community service, and Peter serves on countless boards and projects such as United Way, TSTC, and MHMR. In his free time, Peter and his wife Marge enjoy tinkering with their sailboat.

Richard Solano


Parts Salesman

Richard has been on the Bird-Kultgen team for more than 37 years. He enjoys cycling and running at the dam. He enjoys watching the Dallas cowboys play.

Keith Cosby


Shop Assistant

Keith joined the Bird-Kultgen team in 1975. His talents and awesome personality make him well known as the friendly face of BK. He enjoys all good conversations, visiting friends, and spending as much time as possible with his adorable granddaughters.

Bobby Carrizales


Parts Salesman

Bobby has lived in Waco his entire life. He is married with three lovely children, and is heavily involved in the city's little league baseball program. He has been with the dealership for over 32 years.

James Graves


Heavy Duty Foreman

James joined us in 1980 and works our heavy truck line. An avid musician, James enjoys playing guitar, composing, and recording music in his home studio. He also enjoys simulation Formula 1 Racing in his online racing league.

Tom Lalley


Service Manager

Tom joined us in 1981 after TSTC and has been a technician, heavy truck foreman and assistant service manager, and is now service manager. Married to his wife Paula for 25 years, they have 4 children. In his free time Tom runs and enjoys playing pool.

Cristi Garner


Accounts Receivable

Cristi joined BK in 1982. One of everyone's favorites, she handles payroll and receivables. She and her husband Gary enjoy rock climbing with their Jeep and being outside.

Wes Dawson


Service Advisor

Wes has been a service advisor with us since 1986. He is married, has four children, and one beautiful grandchild.

Linda Gonce



The voice of BK, Linda joined us in 1983, her junior year of high school, after being recruited by her friend and neighbor Janet Schuetz. Linda enjoys working for such a family oriented business, and enjoys spending time with her friends and family and nephew Colton.

Steve Flores


Shop Foreman

Steve has been with us since 1992. Other than cars, coaching select baseball is his biggest passion. He also tries to spend as much of his free time as possible with his four grandchildren.

Bert Hernandez


General Manager

Bert joined BK in 1992 after the Army and 17 years with John Deere. Bert is proudly involved in many community, police, and veteran activities, and he enjoys time with his wife of 46 years, Janice.

Richard Crane


Shuttle Driver

Richard joined the team in 1993 and loves shuttling our customers wherever they need to go. He enjoys spending time with his Bird-Kultgen family and home family, fishing, and watching those Dallas Cowboys play.

Jason Butler


Assistant Service Manager

Jason has been with us for more than 22 years. No problem is too small or big for Jason to handle. When he is not working, he is spending time with his amazing family. He also enters the occasional BBQ cookoff to test his grilling skills.

Alvin Jackson


Make Ready Manager

Alvin is a University High School graduate and joined our team in 1995. He enjoys working here because it's like, "One big happy family." In his free time Alvin can be found fishing and watching the Dallas Cowboys.

James Buckingham


Parts Manager

James joined us back in 1995, and tells us he loves the family atmosphere at Bird-Kultgen. He's been married for a "very long time," has 2 grown children, and enjoys spending time on his farm taking care of his animals.

Randol Langdale


Collision Repair Center Refinish Technician

Randol brings 36 years of experience to our team and has been with us since 1996. His boys are his pride and joy. An avid runner, Randol also enjoys hunting, fishing, and music.

Becky Kroll

Parts Salesperson

Becky has been with Bird-Kultgen for 22 years. She and her husband, Alton, of 38 years have four children, and five grandchildren. In her spare time, she loves to drag race, go horseback riding, and watching her grandchildren play.

Randy Moran


Service Technician

Randy has been with us since 1998. Randy has been married for 5 happy years, has 2 beautiful daughters and a son on the way, and in his free time enjoys watching any and all sports, particularly those Baylor Bears, and LOVES to BBQ.

Phillip Howard


General Sales Manager

Phillip joined BK in 1998, and has been a consultant, finance manager, sales manager, and now leads our sales teams. He and his wife Michelle have 4 kids they chase around. In his free time, Phillip can be found on the golf course.

Tim Pietsch


Sales Manager

Tim's passion for cars began as a child rebuilding projects with his dad. His TSTC degree is in auto body, and Tim worked for Dr Pepper for 11 years before joining BK in 2000. He's been a sales consultant, finance manager, and now manages the pre-owned department. "I love this business, the family that I work for, and I plan on retiring here."

Xavier Almanza


Collision Repair Center Technician

Xavier is a body shop detail technician. His close attention to detail, reliability, and work ethic make him an awesome addition to our body shop team. In his free time, Xavier enjoys his time with his family.

Claire Kultgen McDonald


Vice President

Claire is a proud 4th generation BK family member. She enjoys volunteering with Waco Habitat for Humanity and Redeemer church. She enjoys pursuing hobbies with her husband Theo include mountain biking, sailing, and adventurous things.

Bill Bullman


Sales Consultant

Bill came to work at BK back in 1996. Outside of the office he enjoys spending time with his wife of 22 years, Karla, their 4 kids, 6 granddaughters, and their 4 grandsons. They enjoy working in the yard and remodeling their beautiful old house.

David Gagnon


Service Technician

A UTI graduate, David joined us in 2004 and is a brake, steering, and suspension expert. In his free time he enjoys classic cars, drag racing, spending time with his girlfriend, 2 steps sons (Wesley even works with him) and beautiful granddaughter.

Stephen Long


Shop Foreman

Steve attended school at TSTC and joined BK in 2005. He is a master tech and 2008 employee of the year. His oldest son is in the Air Force and his youngest the Marine Corps. In his free time he enjoys building and racing cars, motorcycles, and traveling.

Leslie McBride


Service Advisor

Leslie joined our service team in 2006. As a professional service advisor, she treasures when customers become friends and her smile is a welcome sight in the service isle. A mom of three grown boys, Leslie enjoys long motorcycle trips with her husband Warner.

Mark Yaussi


Master Service Technician

Mark loves helping customers fix their Fords. We've been lucky enough to have him since mid 2007. When not working, he goes Jeeping across the Texas Hill Country with his family.

Jennifer Pitts


Accounting Manager

Jennifer came to us in 2007, has over 20 years of experience in the industry, and is a 1997 Texas State graduate. She has been married to her husband Kevin since 1998, and they have two wonderful children.

Wesley Leggett


Service Technician

Wesley literally started his mechanic career as a boy- as soon as he could pull a starter string. He took mechanic classes in high school and college and now works at BK with his dad and stepdad. "I am still amazed at the family-type environment here every day."

Johnny Shamburger


Sales Consultant

Johnny has been at Bird-Kultgen since 2009. A proud family man, Johnny has been married for 28 years and has three children: one in recent college grad, one in college, and one in high school. In his free time he enjoys sports, chess, and poker.

Paul Carrizales


Finance Manager

Always willing to help, Paul is here to meet our customer's finance needs. He enjoys golf, softball, and spending time with his family and friends. He and his beautiful wife Jennifer have three adorable girls that mean the world to them.

Stephanie Mirage


Accounts Payable

Stephanie is our accounts payable expert, and recently moved back home to Waco with her family after spending time in Missouri. She first joined us in 1996 and was with us for 6 years, and we are thrilled to have her back on our team. She has three children that are proud Robinson Rockets. Stephanie is always happy to help wherever she can!

Anthony George


Finance Manager

Anthony enjoys spending time with his wife and two sons. In his free time he enjoys grilling, tailgating, and cheering for BU with his friends. Sic 'Em Bears. 

Ernesto Ramirez


Sales Consultant

Ernesto has been in the car industry for little over eight years. When not helping customers, he spends as much time with his fiance and grandsons as possible. He has yet to miss a Dallas Cowboys game, and considers himself their #1 fan.

Vanessa Bounds


Internet Sales Manager

Vanessa has been in the car business for 8 years as an internet sales director. She has two daughters that are her pride and joy. She loves going to the lake, being outdoors, and most of all spending time with her family.

Michael J. Knight


Commercial and Fleet Sales Manager

Mike brings 40+ years of experience to our team. Mike is from an Air Force family and has traveled all over the world and lived in the US and Spain. He joined the Air Force and completed a tour in Vietnam, and moved to Waco in 1969. Mr. Knight is a a self proclaimed sports fanatic and loves his Baylor Bears.

Dave Morgan


Collision Repair Center Technician

Dave is married and is the proud father of one son who is 23. He earned his degree from TSTI in auto mechanics and auto body, and has 34 years of experience in the industry. He is certified in chief EZ Liner, Car-O-Liner, and Spies Hecker Refinishing. We are thrilled to add another collision repair expert to our team. In his free time, he loves driving his Mustang GT.

Michael Kinser


Sales Consultant

Michael joins us after a career at Alcoa. He loves spending time with his 15 year old son. They enjoy watching and playing baseball, football, soccer, and basketball together, and love cheering on the Baylor Bears and Dallas Cowboys. A TSTC graduate, Michael is excited about a new career in sales. He enjoys talking to people and helping them find the Ford that best meets their family needs.

Luhrel Leggett


Parts Salesman

Luhrel brings 20+ years of experience to our team, with a background in both parts sales and automotive repair. He graduated from TSTI with a degree in automotive tech and continues to serve on their automotive advisory committee. He has 2 sons, one of whom works with him here at Bird-Kultgen- Wesley Leggett! His hobbies include fishing and gardening.

Patrick Bell


Estimator, Collision Repair Center

Pat was born in Alaska, but fell in love with a Waco girl and moved here in 1983. He is a proud "Texan by choice." He and his wife have 2 children and 6 grandchildren. If you're looking for an expert estimator, you found him. Pat has been in Waco's collision repair business since 1983. He is an active member at First Baptist Church of Elm Mott and has served as a Lacy Lakeview city councilman since 2000.

David Bakluda


Collision Repair Center Technician

David has over twelve years of experience doing body repair work including aluminum welding. He is a graduate of TSTC. In his free time he enjoys watching movies and sports with his fiance Janie, especially their favorite team the Dallas Cowboys. 

Amanda Allen-Brewer


Sales Secretary

Amanda is our sales secretary and handles the paperwork for both our new and pre-owned sales department (which is a lot of paperwork)! She was born in Houston and moved to Waco when she was two. Amanda and her husband Troy have two children and they spend their time with them at various sports and outdoor activities. In her free time she enjoys painting and cooking. When they have free weekends, Amanda loves going out of town for mini getaways.

Jack Aaron


Service Advisor

Jack grew up in China Spring and has proudly been married to his wife Donna since 1988. Jack worked from Bird Kultgen from 1987-2006 and then spent time in the insurance industry and also working with his dad. We are thrilled to welcome him back and have him helping customers in our service department. 

Mary Andrade


Quick Lane Advisor

Mary joined our team to help open our Quick Lane in 2015. She has been in the service field since 2012. She loves spending time with her three beautiful daughters, and when it's pretty they like to be outside at the park, feeding ducks, and doing garden work. Mary likes working at Bird Kultgen because of the family environment and enjoys treating our customers like family and helping them keep their vehicles in tip top shape.

Bobby Moran


Service Technician

Bobby Moran joined us in August of 2014. He is a recent newlywed to his bride Carolynn and they have one son JD. Bobby's brother Randy is also a technician in our service department, and their dad David was also a technician here for many any years. In his free time Bobby enjoys shooting, fishing, and bowling.

Ines Potter


Quick Lane Technician

All the way from the beautiful state of Colorado, Ines joined the BK Ford team in 2015 and is loving it. She loves to ride motorcycles with her boyfriend Steve, who is a technician in our service department. Ines loves helping customers keep their rides in good working order. She also has a deep love for animals.

Les Beane



Les is responsible for keeping our facility looking sharp and ready for customer visits. When he's not at the dealership, he enjoys watching sports, bartending, catering, and cooking at the Baylor athletic facilities. Les and wife Gayla have two children, Les III and Ashanti and grandkids Lyrie and Alexis.

Michael Payne


Service Technician

Micheal joined our team in 2015 and helps our Quick Lane customers with their maintenance needs. In his free time he enjoys hiking, fishing, and relaxing weekends on the houseboat with his wife Dani, their son, and two daughters. Michael enjoys helping our customers with their mechanical needs.

Lupe Garcia


Quick Lane Technician

Lupe joined our team in 2015 and helps our Quick Lane customers with their maintenance needs. In his free time he enjoys hiking, fishing, and relaxing weekends on the houseboat with his wife Dani, their son, and two daughters. 

Amanda "Cupcake" Larson


Quick Lane Advisor

Amanda joined our Quick Lane team in 2016 and enjoys helping our customers keep their vehicles in tip top shape. She and her husband have been married for 12 years and have 5 beautiful children. Amanda loves her family and in when she's not working they try to spend as much time together as possible. Amanda is always smiling. "I many not be where I should be in life (yet), but I'm not where I used to be."

Freddy Orta


Quick Lane Technician

Freddy was born and raised right here in Waco. He is married and has 3 amazing kids. He loves spending time with his wife and family and is a proud member of the BK team!

Miguel Contreras


Sales Consultant

Miguel joined our team in 2016 and is very excited in his new career in sales, he enjoys working with and meeting new people everyday. He attended Waco High School and is now pursuing his business degree. When he is not at work he loves spending time with his wife and daughter.

Jon Taft


Quick Lane Manager

Born in Temple and raised in College Station, Jon is an AGGIE at heart. He earned his automotive degree from LTI in Dallas, TX and has been in the automotive industry ever since. He started at Garlyn Shelton imports in Bryan as a lube tech and worked his way up to become the parts manager. He has his master certifications in Hyundai, VW, Mazda, and BMWs. He joined the Bird Kultgen team in 2016 and is our Quick Lane manager. He enjoys helping customers with his expert advice on their vehicles every day, and loves spending time with his wife Keri and baby boy Bentley. 

Manny Olguin


Quick Lane Technician

Manny has always been fascinated by cars and he enjoys working on them every day. He has his associates degree in automotive and business. Manny knows our Bird-Kultgen customers want the best and he is proud to provide that service for them!

Gary Moore


Collision Repair Center Technician

Gary was born right here in Waco in 1960. He graduated from Axtell High School, and is married with 2 sons and 1 daughter, as well as 4 grandchildren! He has been in the auto body repair business for 26 years. In his free time he enjoys watching drag racing, riding 4 wheelers, working on cars, and playing with his grandchildren.

Kenneth Allen Tucker


Collision Repair Center Technician

Kenny graduated from Axtell High School and then attended TSTC where he earned his degree in Auto Body Repair. He has been married for 19 years and has two beautiful kids. He enjoys watching his kids play sports, drag racing, and camping with his family. 

Octavio Garcia


Quick Lane Technician

Octavio graduated from TSTC with his associates degree in Automotive Technology. He loves working on cars, helping customers understand how to take care of them, and always providing excellent service.

Dustin Stiver


Quick Lane Technician

Dustin is a Waco native and Midway High School graduate. His family has a long history repairing vehicles, and Dustin is proud to follow that career path. Dustin started in the automotive industry in 2012, and he enjoys working on all types of cars and trucks. In his free time he enjoys spending time with his wife and son. 

James Holley


Service Technician 
James moved to Waco from Northern California. He has worked on Fords since 2010, and takes pride in doing great work. When he's not working James enjoys spending time outdoors with his wife and two kids. 

Aaron Amundson


Collision Center Technician

Aaron graduated from Clifton High School in 2015. He attended TSTC in Waco and graduated with his associates degree in auto collision and management in 2017. He is ICAR PRO Level III Certified. 

Joshua Deyo


Sales Consultant
Josh was born and raised in Waco and served in the Marine Corps for 4 years. In his free time he enjoys fishing, hiking, shooting, archery, diving, and spear fishing. He loves spending time with his wife, daughter, and two dogs. He is pursuing a degree as a medical technician through MCC, and is a huge fan of the Houston Texans, Rangers, and Baylor Bears. 

Cathy Bryant


Warranty Administrator
Cathy joined our team back in the 90s and she's recently returned after spending time away with family. She has two beautiful daughters, a grandson, and a granddaughter on the way. When vehicles are repaired under warranty, Cathy works with Ford Motor Company to take care of all the details. We are so grateful to have her back on the team.

Jeremy Rey


Quick Lane Technician
Jeremy is a proud Waco native and Waco High graduate. He has over 7 years of experience helping customers keep their cars safe and running right. In his free time he loves creating music and playing bass guitar. 

Joshua Britten


Quick Lane Technician
Joshua has been in the automotive industry for over 10 years. When he has free time he can be found outdoors- camping, hiking, fishing, and "whatevering." He is originally a Californian, and his wife and he moved to Texas in 2014 and haven't looked back. 

Ryver Head


Quick Lane Technician

River is a New Mexico native. He has over 5 years of automotive repair experience. In his free time he enjoys off roading and motorcross as well as other motorsports. He is looking forward to becoming a father this summer! 

Santiago Rodriguez


Sales Consultant

Santiago was born up in Dallas, and he grew up down in the Rio Grande valley. After he graduated from Mission High School, he served in the United States Army for 21 years. He is married and has 7 beautiful children and 5 grand kids. In his free time he loves working on cars, riding motorcycles, and cheering for the Dallas Cowboys!

Mary Cervantez


Title Clerk

Mary has lots of great experience in the car business, and brings a parts background and over 8 years of title experience to our team. She is the proud mother of three children. Her oldest son Aidan attends MCC and her son and daughter Aidrik and Alasia are at Midway High School. In her free time she loves cooking, fishing, and watching her daughter play softball.

Tyler Niswanger


Service Technician 

Tyler comes from a background running his own lighting business that he started in 2010. He was looking for a career change and his best friend and BK technician Wesley Leggett brought him to our team. Tyler has always enjoyed working on cars, and he has worked hard to learn how to the skills needed to keep our customers happy and running well. In his free time he enjoys spending time with his wife and friends and family riding ATVs and listening to music.

Luke Stanton

Service Technician 

Luke has his heavy truck diesel repair degree from TSTC and is ASE 
Master Certified. He has been happily married for 5 years and in his 
free time enjoys camping, fishing, his Mustang, and riding his motorcycle.

Mark Stewart


Assistant General Manager 

Mark is exited about joining the Bird Kultgen team. He started in the car business in 1999 and has a background in sales, finance and insurance, advertising, and dealership management. Mark has been active on the McGregor Chamber of Commerce, Education Foundation, and Partners of McLennan County. He and his wife Amanda have two sons, Clayton and Zach. They attend First United Methodist Church of Waco and in their free time enjoy anything sports and cheering on the Baylor Bears. Sic 'Em.

John Moreno


Collision Repair Center Refinish Technician 

Matthew Villarreal


Detail / Porter

Andrew Taylor


Service Technician

Andrew is married to his best friend Brenda. They have two kids that are their world and they love doing things all together as a family. They are active in 4-H and FFA and enjoy raising and showing sheep. When he isn't at a livestock show or working, Andrew can be found his his wood shop and he enjoys creating woodwork. He also enjoys dancing with Brenda. Andrew brings over ten years of heavy duty industrial diesel and power generation repair experience to our team.

Justin Hubacek


Service Technician

Justin was born and raised in Bryan Texas and served our country in the US Army for 5 years. He graduated from TSTC with a degree in diesel equipment technology and worked at Rush truck centers before joining our BK team. In his free time he enjoys playing pool and travels around the country playing in tournaments.

Nick Carter


Collision Center Estimator 

Nick was born and raised in Waco. After high school he proudly served in the U.S. Navy during the Iraq war. In his free time, Nick love's riding his Harley and watching football and baseball. His dad Robert Carter worked at Bird-Kultgen for over 25 years and Nick is excited to be a second generation member of the BK Family. 

Garet Patterson


Garet is a technician on our service team and works hard to keep our customers vehicles running right. When he's not here working hard, Garet can be found outdoors hunting and fishing. He also enjoys working out and relaxing with his family on weekends. 

Mathew Paul Villareal

Make Ready

Mathew is a people person and likes keeping things neat and clean. This makes him a perfect fit for our Make Ready department to make sure our customers have spotless new rides! He joins us with a background in the cleaning industry as well as working at M&M Mars, Richland Mall, and the 7-11 near the dealership. 


Make Ready

Brandon grew up around cars and trucks and is glad to be able to join the automotive industry. In his spare time he enjoys playing tennis, visiting with his Grandpa, and "just driving to drive." We are glad to have him here to help our customers take delivery of spotless new cars!

Andrew Dahl

We are thrilled to welcome Andrew to our team to help our customers. 
Andrew and his beautiful wife Donna have been married for 17 years and have 4 children (2 boys and 2 girls) that keep them busy. In his free time Andrew enjoys mowing and keeping his lawn looking good and spending time with his family.

And That's the Bird-Kultgen Family! We look forward to seeing you soon!

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