Meet The Staff

Click on one of the people below to find out more information.

  • Claire Kultgen McDonald, Vice President

    Claire is a proud 4th generation BK family member. She enjoys volunteering with Waco Habitat for Humanity and Redeemer church. She enjoys pursuing hobbies with her husband Theo include mountain biking, sailing, and adventurous things.

  • Peter Kultgen, President

    Peter took the helm from his grandfather in 1986. His passion is community service, and Peter serves on countless boards and projects such as United Way, TSTC, and MHMR. In his free time, Peter and his wife Marge enjoy tinkering with their sailboat.

  • Janet Schuetz, Office Manager

    Janet joined us in 1968 and took over as office manager in 1977. In her free time she and her handsome husband of 48 years, Alfred, like to bowl, spent time with their 4 grandkids, go RVing, and help others through Caritas and other charity work.

  • Jack Palmer , Parts Salesman

    Jack has been with Bird-Kultgen since 1972. Originally he unloaded our freight truck deliveries, but has spent the rest of his career working the front parts counter taking good care of our customers. If you are looking for a random part, Jack is your man.

  • Richard Solano, Parts Salesman

    Richard has been on the Bird-Kultgen team for more than 37 years. He enjoys cycling and running at the dam. He enjoys watching the Dallas cowboys play.

  • Melvin Coleman, Collision Repair Center Assistant Manager

    Melvin joined our team back in 1973. After serving as a technician for 9 years he became our assistant body shop manager.

  • Keith Cosby, Shop Assistant

    Keith joined the Bird-Kultgen team in 1975. His talents and awesome personality make him well known as the friendly face of BK. He enjoys all good conversations, visiting friends, and spending as much time as possible with his adorable granddaughters.

  • Richard Green, Service Technician

    Richard joined us in 1978. One of our most multi-talented employees, if you need something, you find Richard. He has proudly been married for 55 years, has two grown children, and five grandchildren. In his free time he enjoys farming and catching fish.

  • Bobby Carrizales, Parts Salesman

    Bobby has lived in Waco his entire life. He is married with three lovely children, and is heavily involved in the city's little league baseball program. He has been with the dealership for over 32 years.

  • James Graves, Heavy Duty Foreman

    James joined us in 1980 and works our heavy truck line. An avid musician, James enjoys playing guitar, composing, and recording music in his home studio. He also enjoys simulation Formula 1 Racing in his online racing league.

  • Tom Lalley, Service Manager

    Tom joined us in 1981 after TSTC and has been a technician, heavy truck foreman and assistant service manager, and is now service manager. Married to his wife Paula for 25 years, they have 4 children. In his free time Tom runs and enjoys playing pool.

  • Cristi Garner, Accounts Receivable

    Cristi joined BK in 1982. One of everyone's favorites, she handles payroll and receivables. She and her husband Gary enjoy rock climbing with their Jeep and being outside.

  • Scott Hubbard, Service Technician

    Scott has been with us since 1986. He specializes in major engine, transmission, and axle repair. Scott enjoys time attending Cornerstone Baptist Church, and restoring and road racing Mustangs across the US.

  • Wes Dawson, Service Advisor

    Wes has been a service advisor with us since 1986. He is married, has four children, and one beautiful grandchild.

  • Linda Gonce, Operator

    The voice of BK, Linda joined us in 1983, her junior year of high school, after being recruited by her friend and neighbor Janet Schuetz. Linda enjoys working for such a family oriented business, and enjoys spending time with her friends and family and nephew Colton.

  • Steve Flores, Shop Foreman

    Steve has been with us since 1992. Other than cars, coaching select baseball is his biggest passion. He also tries to spend as much of his free time as possible with his four grandchildren.

  • Bert Hernandez, General Manager

    Bert joined BK in 1992 after the Army and 17 years with John Deere. Bert is proudly involved in many community, police, and veteran activities, and he enjoys time with his wife of 46 years, Janice.

  • Richard Crane, Shuttle Driver

    Richard joined the team in 1993 and loves shuttling our customers wherever they need to go. He enjoys spending time with his Bird-Kultgen family and home family, fishing, and watching those Dallas Cowboys play.

  • Jason Butler, Assistant Service Manager

    Jason has been with us for more than 22 years. No problem is too small or big for Jason to handle. When he is not working, he is spending time with his amazing family. He also enters the occasional BBQ cookoff to test his grilling skills.

  • Alvin Jackson, Make Ready Manager

    Alvin is a University High School graduate and joined our team in 1995. He enjoys working here because it's like, "One big happy family." In his free time Alvin can be found fishing and watching the Dallas Cowboys.

  • James Buckingham, Parts Manager

    James joined us back in 1995, and tells us he loves the family atmosphere at Bird-Kultgen. He's been married for a "very long time," has 2 grown children, and enjoys spending time on his farm taking care of his animals.

  • Randol Langdale, Collision Repair Center Refinish Technician

    Randol brings 36 years of experience to our team and has been with us since 1996. His boys are his pride and joy. An avid runner, Randol also enjoys hunting, fishing, and music.

  • Becky Kroll, Parts Salesperson

    Becky has been with Bird-Kultgen for 22 years. She and her husband, Alton, of 38 years have four children, and five grandchildren. In her spare time, she loves to drag race, go horseback riding, and watching her grandchildren play.

  • Patrick Simpson, Collision Repair Center Technician Apprentice

    Patrick is started in our detail shop, moved to paint and body, and now he works on disassembly and repair in blueprinting. He is a family man and enjoys spending his free time with his family.

  • Randy Moran, Service Technician

    Randy has been with us since 1998. Randy has been married for 5 happy years, has 2 beautiful daughters and a son on the way, and in his free time enjoys watching any and all sports, particularly those Baylor Bears, and LOVES to BBQ.

  • Phillip Howard, General Sales Manager

    Phillip joined BK in 1998, and has been a consultant, finance manager, sales manager, and now leads our sales teams. He and his wife Michelle have 4 kids they chase around. In his free time, Phillip can be found on the golf course.

  • Tim Pietsch, Sales Manager

    Tim's passion for cars began as a child rebuilding projects with his dad. His TSTC degree is in auto body, and Tim worked for Dr Pepper for 11 years before joining BK in 2000. He's been a sales consultant, finance manager, and now manages the pre-owned department. "I love this business, the family that I work for, and I plan on retiring here."

  • Travis Landrum, Service Technician

    With us since 2001, Travis has mastered many skills and he is a huge asset to the service team. Outside of work he enjoys spending time with his wife of 20 years and 3 children. He enjoys going to the shooting range, BBQing, and restoring his classic truck.

  • Xavier Almanza, Collision Repair Center Technician

    Xavier is a body shop detail technician. His close attention to detail, reliability, and work ethic make him an awesome addition to our body shop team. In his free time, Xavier enjoys his time with his family.

  • Bill Bullman, Sales Consultant

    Bill came to work at BK back in 1996. Outside of the office he enjoys spending time with his wife of 22 years, Karla, their 4 kids, 6 granddaughters, and their 4 grandsons. They enjoy working in the yard and remodeling their beautiful old house.

  • David Gagnon, Service Technician

    A UTI graduate, David joined us in 2004 and is a brake, steering, and suspension expert. In his free time he enjoys classic cars, drag racing, spending time with his girlfriend, 2 steps sons (Wesley even works with him) and beautiful granddaughter.

  • Stephen Long, Shop Foreman

    Steve attended school at TSTC and joined BK in 2005. He is a master tech and 2008 employee of the year. His oldest son is in the Air Force and his youngest the Marine Corps. In his free time he enjoys building and racing cars, motorcycles, and traveling.

  • Danny Carrizales, Parts Assistant

    Danny is our third Carrizales family member, and joined us after retiring from the state comptroller for 29 years. Proudly married for 38 years, Danny has one son, and enjoys riding his motorcycle, umpiring, and movies.

  • Leslie McBride, Service Advisor

    Leslie joined our service team in 2006. As a professional service advisor, she treasures when customers become friends and her smile is a welcome sight in the service isle. A mom of three grown boys, Leslie enjoys long motorcycle trips with her husband Warner.

  • Mark Yaussi, Master Service Technician

    Mark loves helping customers fix their Fords. We've been lucky enough to have him since mid 2007. When not working, he goes Jeeping across the Texas Hill Country with his family.

  • Jennifer Pitts, Office Manager

    Jennifer came to us in 2007 and works alongside her mom Janet. She has over 20 years of experience in the industry, and is a 1997 Texas State graduate. She has been married to her husband Kevin since 1998 years, and they have two wonderful children.

  • Wesley Leggett, Service Technician

    Wesley literally started his mechanic career as a boy- as soon as he could pull a starter string. He took mechanic classes in high school and college and now works at BK with his dad and stepdad. "I am still amazed at the family-type environment here every day."

  • Johnny Shamburger, Sales Consultant

    Johnny has been at Bird-Kultgen since 2009. A proud family man, Johnny has been married for 28 years and has three children: one in recent college grad, one in college, and one in high school. In his free time he enjoys sports, chess, and poker.

  • Paul Carrizales, Finance Manager

    Always willing to help, Paul is here to meet our customer's finance needs. He enjoys golf, softball, and spending time with his family and friends. He and his beautiful wife Jennifer have three adorable girls that mean the world to them.

  • Stephanie Mirage, Accounts Payable

    Stephanie is our accounts payable expert, and recently moved back home to Waco with her family after spending time in Missouri. She first joined us in 1996 and was with us for 6 years, and we are thrilled to have her back on our team. She has three children that are proud Robinson Rockets. Stephanie is always happy to help wherever she can!

  • Anthony George, Finance Manager

    Anthony enjoys spending time with his wife and two sons. In his free time he enjoys grilling, tailgating, and cheering for BU with his friends. Sic 'Em Bears.

  • Ernesto Ramierz, Sales Consultant

    Ernesto has been in the car industry for little over eight years. When not helping customers, he spends as much time with his fiance and grandsons as possible. He has yet to miss a Dallas Cowboys game, and considers himself their #1 fan.

  • Vanessa Bounds, Internet Sales Manager

    Vanessa has been in the car business for 8 years as an internet sales director. She has two daughters that are her pride and joy. She loves going to the lake, being outdoors, and most of all spending time with her family.

  • Michael J. Knight, Commercial and Fleet Sales Manager

    Mike brings 40+ years of experience to our team. Mike is from an Air Force family and has traveled all over the world and lived in the US and Spain. He joined the Air Force and completed a tour in Vietnam, and moved to Waco in 1969. Mr. Knight is a a self proclaimed sports fanatic and loves his Baylor Bears.

  • Diana Narro, Warranty Administrator

    Diana joined us in late 2012, after spending more than 20 years in the car service industry. She loves to travel with her family. On weekends, she tries to spend as much time as possible with her five children and ten grandkids.

  • Dave Morgan, Collision Repair Center Technician

    Dave is married and is the proud father of one son who is 23. He earned his degree from TSTI in auto mechanics and auto body, and has 34 years of experience in the industry. He is certified in chief EZ Liner, Car-O-Liner, and Spies Hecker Refinishing. We are thrilled to add another collision repair expert to our team. In his free time, he loves driving his Mustang GT.

  • Michael Kinser, Sales Consultant

    Michael joins us after a career at Alcoa. He loves spending time with his 15 year old son. They enjoy watching and playing baseball, football, soccer, and basketball together, and love cheering on the Baylor Bears and Dallas Cowboys. A TSTC graduate, Michael is excited about a new career in sales. He enjoys talking to people and helping them find the Ford that best meets their family needs.

  • Luhrel Leggett, Parts Salesman

    Luhrel brings 20+ years of experience to our team, with a background in both parts sales and automotive repair. He graduated from TSTI with a degree in automotive tech and continues to serve on their automotive advisory committee. He has 2 sons, one of whom works with him here at Bird-Kultgen- Wesley Leggett! His hobbies include fishing and gardening.

  • Patrick Bell, Estimator, Collision Repair Center

    Pat was born in Alaska, but fell in love with a Waco girl and moved here in 1983. He is a proud "Texan by choice." He and his wife have 2 children and 6 grandchildren. If you're looking for an expert estimator, you found him. Pat has been in Waco's collision repair business since 1983. He is an active member at First Baptist Church of Elm Mott and has served as a Lacy Lakeview city councilman since 2000.

  • Courtney Pietsch, Receptionist

    Courtney joined our team in 2016 and is one of out two operators. She just graduated from High School and now is attending college. She loves having the opportunity to work with people, answering their questions, and guiding them to the help they need.

  • William Jones, Quick Lane Technician

    William is from Kosse, TX and graduated from Grosebeck high school. He is married to his wife Kathy and they have three young children. William loves all things mechanical and has his automotive technology degree from TSTC. William joined us as part of our team that helped open our new Quick Lane in 2015.

  • David Bakluda, Collision Repair Center Technician

    David has over twelve years of experience doing body repair work. He is a graduate of TSTC. In his free time he enjoys watching movies and sports, particularly NASCAR. On Sunday's, David can be found cheering on the Dallas Cowboys.

  • Wayne Baumgardner, Sales Consultant

    Wayne loves taking care of customers and making sure they get the vehicle they want. When he's not working, he enjoys spending time with his wife, particularly golfing. Wayne was in the construction business previously for 30 years, so he enjoys tackling projects at home, trying out new places to eat, and exploring all around the Waco area.

  • Krystal Sanchez, Sales Consultant

    Krystal has joined our team in 2018, She is excited to pursue her career 

    in sales with the company. She loves to meet and help new people 

    everyday. Outside of work she enjoys outdoors and loves spending time 

    with her family and daughter.

  • Amanda Allen-Brewer, Sales Secretary

    Amanda is our sales secretary and handles the paperwork for both our new and pre-owned sales department (which is a lot of paperwork)! She was born in Houston and moved to Waco when she was two. Amanda and her husband Troy have two children and they spend their time with them at various sports and outdoor activities. In her free time she enjoys painting and cooking. When they have free weekends, Amanda loves going out of town for mini getaways.

  • Jack Aaron, Service Advisor

    Jack grew up in China Spring and has proudly been married to his wife Donna since 1988. Jack worked from Bird Kultgen from 1987-2006 and then spent time in the insurance industry and also working with his dad. We are thrilled to welcome him back and have him helping customers in our service department.

  • Mary Andrade, Quick Lane Advisor

    Mary joined our team to help open our Quick Lane in 2015. She has been in the service field since 2012. She loves spending time with her two beautiful daughters, and when it's pretty they like to be outside at the park, feeding ducks, and doing garden work. Mary likes working at Bird Kultgen because of the family environment and enjoys treating our customers like family and helping them keep their vehicles in tip top shape.

  • Bobby Moran, Quick Lane Technician

    Bobby Moran joined us in August of 2014. He is a recent newlywed to his bride Carolynn and they have one son JD. Bobby's brother Randy is a technician in our service department, and their dad David was also a technician here for many any years. In his free time Bobby enjoys shooting, fishing, and bowling.

  • Ines Potter, Quick Lane Technician

    All the way from the beautiful state of Colorado, Ines joined the BK Ford team in 2015 and is loving it. She loves to ride motorcycles with her boyfriend Steve, who is a technician in our service department. Ines loves helping customers keep their rides in good working order. She also has a deep love for animals.

  • Les Beane, Facilities

    Les is responsible for keeping our facility looking sharp and ready for customer visits. When he's not at the dealership, he enjoys watching sports, bartending, catering, and cooking at the Baylor athletic facilities. Les and wife Gayla have two children, Les III and Ashanti and grandkids Lyrie and Alexis.

  • Michael Payne, Service Technician

    Micheal joined our team in 2015 and helps our Quick Lane customers with their maintenance needs. In his free time he enjoys hiking, fishing, and relaxing weekends on the houseboat with his wife Dani, their son, and two daughters. Michael enjoys helping our customers with their mechanical needs.

  • Lupe Garcia, Quick Lane Technician

    Lupe joined our team in 2015 and helps our Quick Lane customers with their maintenance needs. In his free time he enjoys hiking, fishing, and relaxing weekends on the houseboat with his wife Dani, their son, and two daughters.

  • Amanda "Cupcake" Larson, Quick Lane Advisor

    Amanda joined our Quick Lane team in 2016 and enjoys helping our customers keep their vehicles in tip top shape. She and her husband have been married for 12 years and have 5 beautiful children. Amanda loves her family and in when she's not working they try to spend as much time together as possible. Amanda is always smiling. "I many not be where I should be in life (yet), but I'm not where I used to be."

  • Freddy Orta, Quick Lane Technician

    Freddy was born and raised right here in Waco. He is married and has 3 amazing kids. He loves spending time with his wife and family and is a proud member of the BK team!

  • James Lane, Service Technician

  • Jerry Juhl, Service Technician

    After graduating from Lorena High School in 1998, Jerry served 16 years in the United States Navy on active duty. He joined our Quick Lane team in 2016, and graduated with his associates of Applied Sciences in automotive technology from TSTC. He is married to his wife Jenny and they have two kids, Mikey and Raine. Together they enjoy going to the park, fishing, boating, camping, and attending football games.

  • Miguel Contreras, Sales Consultant

    Miguel joined our team in 2016 and is very excited in his new career in sales, he enjoys working with and meeting new people everyday. He attended Waco High School and is now pursuing his business degree. When he is not at work he loves spending time with his wife and daughter.

  • Jon Taft, Quick Lane Manager

    Born in Temple and raised in College Station, Jon is an AGGIE at heart. He earned his automotive degree from LTI in Dallas, TX and has been in the automotive industry ever since. He started at Garlyn Shelton imports in Bryan as a lube tech and worked his way up to become the parts manager. He has his master certifications in Hyundai, VW, Mazda, and BMWs. He joined the Bird Kultgen team in 2016 and is our Quick Lane manager. He enjoys helping customers with his expert advice on their vehicles every day.

  • Manny Olguin, Quick Lane Technician

    Manny has always been fascinated by cars and he enjoys working on them every day. He has his associates degree in automotive and business. Manny knows our Bird-Kultgen customers want the best and he is proud to provide that service for them!

  • Gary Moore, Collision Repair Center Technician

    Gary was born right here in Waco in 1960. He graduated from Axtell High School, and is married with 2 sons and 1 daughter, as well as 4 grandchildren! He has been in the auto body repair business for 26 years. In his free time he enjoys watching drag racing, riding 4 wheelers, working on cars, and playing with his grandchildren.

  • Kenneth Allen Tucker, Collision Repair Center Technician

    Kenny graduated from Axtell High School and then attended TSTC where he earned his degree in Auto Body Repair. He has been married for 19 years and has two beautiful kids. He enjoys watching his kids play sports, drag racing, and camping with his family.

  • Octavio Garcia, Quick Lane Technician

    Octavio graduated from TSTC with his associates degree in Automotive Technology. He loves working on cars, helping customers understand how to take care of them, and always providing excellent service.

  • Patrick Harris, Service Technician

    Patrick graduated from Lincoln Tech and has been a mechanic since 1994.  He moved to Texas from Florida in 1999 and has a wife and twins at home- a son and daughter. They live in China Spring. In his free time Patrick can be found hunting, fishing, and camping. He is a proud veteran of the United States Army.

  • Diego Ramirez, Quick Lane Technician

    Diego was born in Queretaro, Mexico and moved to the United states in 2010. He graduated from China Spring High School and is currently attending Texas State Technical College and working towards his automotive technology degree. He loves working on cars, particularly Fords, and has two brothers he enjoys spending time with.

  • Dustin Stiver, Quick Lane Technician

    Dustin is a Waco native and Midway High School graduate. His family has a long history repairing vehicles, and Dustin is proud to follow that career path. Dustin started in the automotive industry in 2012, and he enjoys working on all types of cars and trucks. In his free time he enjoys spending time with his wife and son.

  • James Holley, Service Technician

    James moved to Waco from Northern California. He has worked on Fords since 2010, and takes pride in doing great work. When he's not working James enjoys spending time outdoors with his wife and two kids.

  • Joshua Deyo, Sales Consultant

    Josh was born and raised in Waco and served in the Marine Corps for 4 years. In his free time he enjoys fishing, hiking, shooting, archery, diving, and spear fishing. He loves spending time with his wife, daughter, and two dogs. He is pursuing a degree as a medical technician through MCC, and is a huge fan of the Houston Texans, Rangers, and Baylor Bears. 

  • Melissa Sarge, Sales Consultant

    Melissa joined our team in 2017 and is excited about helping customers find the right vehicle. She loves learning and enjoys the family environment of Bird Kultgen. She has one daughter, and in their free time they enjoy spending time at Cameron Park walking the trails and playing on the playground. 

  • John Moreno, Collision Repair Center Refinish Technician

  • Jeremy Rey, Quick Lane Technician

    Jeremy is a Waco native and proud graduate of Waco High. In his free time he enjoys playing the bass guitar. He started working on cars around 2010, and he like helping our customers understand what maintenance their vehicles need.

  • Mary Cervantez, Title Clerk

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